Get in Touch With Us

Got a question about one of our rankings, spotted something that needs updating, or want to flag an issue with a site we've reviewed? This page covers the best way to reach Online Crypto Casino, what we can help with, and what we can't.

The Best Way to Reach Us

Email is the most reliable channel for getting a response from our editorial team. Send your message to [email protected] and someone will get back to you — we aim to respond within a couple of working days, though it can take a little longer during busy periods.

A quick summary of what your message is about helps us route it to the right person faster. If it's about a specific casino, mentioning the name up front saves a round of back-and-forth.

What We Can Help With

• Ranking and review questions — Want to know why a site sits where it does, or how supported coins, payout speed, licensing, or bonus terms factored into a score? We're happy to explain our reasoning.
• Corrections and updates — Crypto casinos change their terms, coin support, and bonus offers regularly. If something on the site looks out of date — a bonus that's expired, a coin that's no longer accepted, a licence detail that's changed — tell us and we'll check it.
• Content suggestions — If there's a topic you'd like covered in more depth, such as wallet setup for a specific coin or how withdrawal limits work at a particular site, let us know.
• Partnership and editorial enquiries — If you represent a crypto casino or a related business and want to discuss coverage, introduce yourself and explain what you have in mind. Any commercial relationship on this site is disclosed openly and never decides how a site is ranked.
• Player experience reports — If you've had a problem with a site's payout speed, verification process, or customer support, we read these and factor genuine, verifiable patterns into how we review a site going forward.

What This Page Is Not For

We're a review and comparison site, not an operator — we don't hold player funds, process deposits or withdrawals, or manage accounts. If you have a live issue with a deposit, a withdrawal, a bonus, or account verification, that has to go through the casino's own customer support, since only they can access your account and transaction details.

We also can't offer tax or legal advice. Crypto gambling winnings and crypto gains are both potentially taxable events in the US, and the rules vary depending on your situation — for anything specific, consult a qualified tax professional.

If You're Worried About Your Own Play, or Someone Else's

If gambling has stopped feeling fun, or you're worried about your own habits or someone else's, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support. It's worth knowing that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that state-regulated operators provide, so if you need to step back, contacting the site directly to close or restrict your account, alongside using the helpline, is the more reliable route.

All sites covered on this page are intended for players aged 21 and over, or the minimum age stated by the individual operator, whichever is higher. Gambling carries a real risk of losing money, and crypto adds the additional risk of price volatility on top of that. Nothing on this site should be read as a way to guarantee winnings or generate income.

Before You Get in Touch

A few things are worth checking first, since they answer most of the questions we get:

1. Bonus terms, wagering requirements, and eligibility conditions are usually listed alongside each offer on our rankings — check there before asking whether a bonus applies to you.
2. Legal status varies by state, and offshore crypto casinos are not licensed by any US regulator — they operate in a legal grey area under licences such as Curaçao or Anjouan. If you're unsure whether a site restricts your state, check the operator's terms directly.
3. If you're comparing options for jurisdictions with self-exclusion schemes, our page on Best Non GamStop Casinos 2026 may also be useful background.

A Note on How We Work

We keep our reviews as accurate and current as we can, and reader feedback is a genuine part of that process. If something we've published is wrong, outdated, or has misled you in any way, we want to hear it directly rather than have it sit uncorrected. Thank you for taking the time to reach out — we do read every message.